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Sustainable Online Alcohol Growth: What It Means for the Future of Beverage Retail

Sustainable Online Alcohol Growth: What It Means for the Future of Beverage Retail

  • Alcoholic Beverages
  • Cider
  • Craft Beer
  • Fermented Beverages
  • Logistics
  • Manufacturing
  • Marketing
  • Ready-to-Drink (RTD)
  • Spirits
  • Wine
  • 2nd April 2025

In the wake of pandemic-driven volatility, the global online alcohol market is steadily transitioning into a more stable phase. Multiple sources, including The Drinks Business, Statista, and IWSR, confirm that e-commerce alcohol sales continue to rise, with digital platforms playing a pivotal role not only in direct purchases but also in influencing consumer research and in-store buying habits.

According to The Drinks Business, new data from IWSR projects the global online alcohol market to exceed US$36 billion by 2028. Meanwhile, Statista forecasts that in the United States alone, e-commerce revenue for alcoholic drinks could reach nearly US$30 billion by 2029. IWSR’s recent Ecommerce Strategic Study points out that digital channels have become far more than a convenience; they’re now shaping how consumers discover brands and decide on purchases—online and off.

Key Takeaways from Multiple Sources

  • Long-Term Stability: IWSR indicates that the initial pandemic boom, followed by a market correction, has levelled off into predictable, long-term growth.
  • Consumer Research: Over 60% of online alcohol buyers thoroughly research products before purchasing, driving offline sales as well.
  • Regional Dynamics: China’s social commerce platforms (e.g. Douyin) are predicted to remain a powerhouse, contributing US$1.9 billion in growth by 2028. The US, another major market, has seen a notable rise in American whiskey sales online.
  • Future Expansion: Statista’s data underlines the US market’s sustained ascent, while IWSR anticipates growth from smaller players like Japan, Australia, Brazil, and Italy—where investments in online grocery platforms have accelerated consumer adoption.

Commentary & Industry Analysis

The broader shift to digital underscores a fundamental change in consumer behaviour. E-commerce is no longer simply about convenience; rather, it has become a research hub where price comparison, reviews, and product storytelling intersect. This heightened level of consumer engagement pressures brands to optimise their online presence. Whether it’s investing in storytelling, leveraging social commerce, or diversifying product offerings (particularly in trending categories like whisky and agave-based spirits), businesses that fail to embrace these digital touchpoints risk losing relevance.

For consumers, the online channel has democratised access to a vast array of products, fuelling experimentation and brand discovery. At the same time, the pressure to offer value remains high, given ongoing economic uncertainties. Yet, as the data suggests, many shoppers remain open to exploring premium products, particularly when compelling digital narratives and reviews guide their choices.

Looking Forward

Overall, e-commerce alcohol sales appear set for steady expansion, reshaping both the digital and physical retail landscapes. As brands adapt to consumer demands for transparency, variety, and digital engagement, this sustainable growth phase will likely broaden the industry’s innovation canvas. If these trends hold, the line between online and offline purchasing will continue to blur, propelling further evolution in how beverages are discovered, marketed, and ultimately sold.

  • E-commerce alcohol sales are forecast to reach over US$36 billion globally by 2028, indicating a 20% growth in value over five years.

  • The United States is on track to generate nearly US$30 billion in online alcoholic drinks revenue by 2029.

  • China’s social commerce platforms (e.g. Douyin) are driving major gains, contributing US$1.9 billion to growth by 2028.

  • Over 60% of consumers research alcohol products online before purchasing, influencing both digital and in-store sales.

  • After pandemic-driven spikes and corrections, the market is stabilising into a predictable growth phase rather than short-term surges.

  • Digital channels are evolving into essential tools for consumer research and brand discovery, moving beyond mere transactional platforms.

  • Brands that fail to invest in strong online strategies—such as storytelling, reviews, and social commerce—risk losing relevance in a highly competitive space.

  • The blurring lines between online and offline purchasing underscore the importance of omnichannel engagement, with innovation and consumer education at the forefront.

  • After pandemic-driven spikes and corrections, the market is stabilising into a predictable growth phase rather than short-term surges.

  • Digital channels are evolving into essential tools for consumer research and brand discovery, moving beyond mere transactional platforms.

  • Brands that fail to invest in strong online strategies—such as storytelling, reviews, and social commerce—risk losing relevance in a highly competitive space.

  • The blurring lines between online and offline purchasing underscore the importance of omnichannel engagement, with innovation and consumer education at the forefront.

  • E-commerce alcohol sales are forecast to reach over US$36 billion globally by 2028, indicating a 20% growth in value over five years.

  • The United States is on track to generate nearly US$30 billion in online alcoholic drinks revenue by 2029.

  • China’s social commerce platforms (e.g. Douyin) are driving major gains, contributing US$1.9 billion to growth by 2028.

  • Over 60% of consumers research alcohol products online before purchasing, influencing both digital and in-store sales.