Privacy Policy

 

 

Bevera (“Bevera”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

This Privacy Policy outlines how we collect, use, store, disclose, and protect personal information when you access or use the Bevera Media Intelligence Platform (the “Platform”).

By signing up or using the Platform, you consent to the practices described below.

 

1. Who We Are

Bevera Ltd. is a Canada-based software company providing business intelligence and trend analysis services to professionals in the beverage industry via the Bevera Media Intelligence Platform.

 

2. What Information We Collect

We collect personal and usage information directly from you or automatically when you use the Platform.

a. Information You Provide

• Full name
• Email address
• Company or organisation name
• Job title or role
• Account credentials (e.g. username, password)

b. Automatically Collected Information

• IP address
• Device/browser type
• Operating system
• Date and time of access
• Platform interactions and feature usage

We do not collect or process payment data directly. All transactions, if applicable, are handled by secure third-party providers.

 

3. How We Use Your Information

We use your information for the following purposes:

• To provide access to the Platform and its features
• To personalise and improve your user experience
• To deliver support and respond to queries
• To analyse platform performance and usage trends
• To send service-related notifications or important account updates
• To comply with legal or regulatory obligations

We will only use your personal information for the purposes for which it was collected, unless we obtain your consent or are required or permitted by law to use it for another purpose.

 

4. Consent

By signing up and using the Platform, you provide implied consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions. Withdrawal may affect your ability to use the Platform.

 

5. Disclosure of Personal Information

We may disclose your personal information in the following limited circumstances:

• To third-party service providers (e.g. cloud hosting, analytics, customer support) who help us operate the Platform
• Where required by law, regulation, subpoena, or court order
• To investigate or prevent suspected fraud, abuse, or security threats

All third-party service providers are contractually obligated to protect your information and use it only for authorised purposes.

We do not sell or rent your personal information to any third parties.

 

6. Data Location and International Transfers

Bevera may store or process personal information in Canada or other countries where our service providers are located. In all cases, we ensure your data is subject to comparable protection in line with Canadian privacy standards. Where necessary, we use appropriate safeguards such as contractual clauses or data processing agreements.

 

7. Security and Safeguards

We implement physical, organisational, and technological safeguards to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure user authentication and access controls
• Regular system monitoring and vulnerability assessments

While we strive to protect your data, no method of transmission over the Internet or storage system is 100% secure.

 

8. Retention of Information

We retain your personal information only as long as necessary to:

• Provide services
• Meet legal or regulatory requirements
• Resolve disputes or enforce agreements

When personal information is no longer required, it is securely deleted or anonymised.

 

9. Access, Correction, and Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or incomplete data
• Challenge our data practices through the appropriate channels

To exercise these rights, contact us at privacy@bevera.ai. We may require verification of your identity before responding.

 

10. Cookies and Analytics

We use cookies and similar technologies to:

• Keep you logged in
• Improve platform performance
• Track usage for analytics and product development

You can manage cookie settings in your browser. Disabling cookies may limit some Platform features.

 

11. Children’s Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect or store personal information from minors.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or legal obligations. Any material changes will be communicated through the Platform or by email. Your continued use of the Platform following changes signifies your acceptance of the updated policy.

 

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact: hello@bevera.ca

If your concern is not resolved, you may contact the Office of the Privacy Commissioner of Canada at: https://www.priv.gc.ca/